Cross-Cultural

website - cc3

 

Cultural Awareness Training

 It’s time to synergize your language learning with cultural awareness!

With the common trend of globalization and increased cross-cultural communication and interaction in the workplace, cultural awareness has become a critical factor affecting team spirit and teamwork in almost every industry. With better understanding of different cultures should help your staff to overcome the communication barrier, in addition to language barrier, and in turn, achieve better efficiency, productivity, harmony as well as morale in your company. Therefore it's time to synergize your staff's language learning with cultural awareness!

Culture and language are undeniably intertwined. Language is the verbal expression of culture. Culture is the idea, custom and beliefs of a community. Understanding the nature of the relationship between language and culture is the key to learning another language. The difficulty of language learning lies not in the language itself, but in the culture of which the language is used. Without cultural awareness, one can never expect to be an effective language learner. 

The EC cultural workshops will introduce your staff to the practical skills and cultural empathy, and help them develop an understanding of appropriate business and social behavior when communicating with people of different nationalities and cultural backgrounds. In other words, they will get used to working and communicating smoothly and effectively with people from all around the world, so as to maximize their work performance as well as the overall business outcome. 

 

Cross-Cultural Skills Topics:

ID Workshop Topic Main Contents
 CC1  China Business Culture for Expats

 .The Big Picture - An introduction to China
 .An etiquette primer
 .Chinese banquets, weddings, & holidays
 .Mianzi (Face), gift giving & guanxi
 .Business meetings & negotiation 
 Relationships & being a manager in China

 CC2  Hong Kong Business Culture for Expats

 .Introduction to Hong Kong
 .The philosophy of inter-personal relationships
 .Business etiquette in Hong Kong
 .Hong Kong Chinese table manners
 .Public holidays in Hong Kong, traditions, activities and the stories

 CC3  China Business Culture for HK Chinese

 .The Big Picture - An introduction to China
 .An etiquette primer
 .Chinese banquets, weddings, & holidays
 .Mianzi (Face), gift giving & guanxi
 .Business meetings & negotiation 
 .Relationships & being a manager in China

 CC4  Hong Kong Business Culture for Mainlanders

 What you need to know about living in Hong Kong
 .Cultural aspects and social norms
 .Etiquette of using the telephone and other electronic communication devices
 .Business meetings and receiving guests/visitors
 .Chinese and Western table manners
 .Personal grooming and professional image

 CC5  Communicating Across Cultures

 .Major cultural differences between Western and local HK/Chinese culture
 .Different customs, traditions, taboos, lifestyles, etiquette, and must-know issues
 .Identify common barriers in communication across cultures
 .Overcome cultural barriers and dilemmas in various ways
 
 .Speak with the right tone and the right manner to get your message across